Privacy Notice

In accordance with the provisions of the “Federal Law for the Protection of Personal Data” in terms of what is established in articles 2 and 3, section XIV of the Federal Law on Protection of Personal Data Held by Private Parties (LFPDPPP) and 47 of its Regulations (RLFPDPPP), declares Comercializadora Vemoso SA de CV, to be a company legally constituted in accordance with Mexican laws, with registered office at Carretera Federal Playa del Carmen Tulum Km 2.5 Ejido Sur, Playa del Carmen, Quintana Roo and as responsible for the treatment of your personal data, makes you aware that the information of our clients is treated strictly confidential, so when providing your personal data, such as:
1. Name and / or Company Name.
2. Address.
3. Federal Taxpayers Registry.
4. Office and mobile phones.
5. Email.
These will be used solely and exclusively for the following purposes:
1. Make reservations, purchases, acquisition and provision of services.
2. Collection and billing of products or services.
3. Updating and storage in customer databases.
4. Advertising Campaigns.
5. Loyalty Campaigns.
6. Information on Services.
7. Any analogous or compatible purpose with the previous ones.
To prevent unauthorized access to your personal data and in order to ensure that the information is used for the purposes established in this privacy notice, we have established various procedures in order to prevent the unauthorized use or disclosure of your data, allowing us to treat them properly. Comercializadora Vemoso S.A S.A de C.V. does not transfer your Personal Data to third parties without your prior consent, except as provided by Law.
In the event that you purchase tickets or make reservations online through our Website, you will be linked to the interface of the reservation engine “Pay PAL & Merca Pago”.
Although it may appear that the booking engine is part of our Website, it is actually a third party which is governed by its own privacy policies and practices. Your privacy is our concern, which is why we have chosen our booking engine provider carefully.
In some sections of our site we require that the client have cookies enabled since some of the functionalities require them to work. Cookies allow us to:
• Recognize you when you enter our sites and offer you a personalized experience.
• Know the personal configuration of the site specified by you, for example, cookies allow us to detect the bandwidth that you have selected when entering the home page of our sites, so that we know what type of information is advisable to download .
• Calculate the size of our audience and measure some traffic parameters, since each browser that accesses our sites acquires a cookie that is used to determine the frequency of use and the sections of the sites visited, thus reflecting their habits and preferences, information that is useful to us to improve content, headlines and promotions for users.
• Cookies also help us track some activities, for example, in some of the surveys we launch online, we may use cookies to detect whether the user has already filled out the survey and avoid displaying it again. On the other hand, cookies will allow you to take advantage of the most beneficial features that we offer, so we recommend that you leave them activated. The use of cookies will not be used to identify users, except in cases where possible fraudulent activities are investigated when so determined by applicable laws. In the case of the use of cookies, the “help” button found on the toolbar of most browsers will tell you how to avoid accepting new cookies, how to make the browser notify you when you receive a new cookie or how to disable all cookies.
Comercializadora Vemoso S.A de C.V. may disclose your Personal Data, to comply with the applicable legal provisions or at the request of the competent authority.
In no case shall Comercializadora Vemoso S.A de C.V. will market, sell or rent your Personal Data to a third party without obtaining your prior consent.
All your personal data are treated in accordance with the applicable and current legislation in the country, therefore we inform you that you have at all times the rights to access, rectify, cancel or oppose the treatment that we give to your personal data; Right that you can assert through the Privacy area in charge of the security of personal data on the Telephone 984-231-9722. Through these channels you can update your data and specify the means by which you want to receive



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